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CS USA - Shipping and Refund Policy

Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

  • For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping Options


2-10 Day Shipping (Order under $99)

Live Rates Apply

2-10 Day Shipping (Order over $150)


2-4 Day Shipping (Large items)

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Is it free shipping?

We offer free shipping on orders over $150.

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). If your order contains any larger item(s), please allow an additional 2-3 business days to process. Some larger items will be shipped separately from regular items.

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address and shipping time selected:
Worldwide: FedEx, DHL, UPS, USPS

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.

We use realtime shipping based on weight and destination.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.


M-F 8a - 5m

Free Shipping
over $150

Secure Online

Buy Now. Pay 

Later Offer

Contact Us

If you have a question about shipping, returns, or your order, drop us a line. We'll get back to you as soon as possible.

Order Process


Orders are processed in 1-2 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.


Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.


If you have any questions about your order, please contact us right away. We might not be able to make changes to your order once it has been shipped.


Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide.